Business Development Manager (Spain)

Do you have a passion for languages? Do you like to interact with customers and offer a first class service?

If you want to be part of a dynamic, energetic working environment and a team that tackles each new challenge with enthusiasm, then this is your chance. We are looking for a BDM to work from our offices in Spain (Madrid or Barcelona).

IF YOU HAVE/ARE:

• Experience in sales and new business prospecting.
• Excellent communication skills (oral and written) in Spanish and English.
• Good negotiation and closing skills.
• Organizational skills.
• Ability to work both independently and as a team.
• Accustomed to working by objectives and reporting.
• Availability to travel.
• Smart appearance.
• Flexible working hours.
• Resilient to adversity.

LANGUAGES:

• English.
• Spanish.

Other languages will be an advantage.

COMPUTER SKILLS:

• Windows, Office, Sharepoint.
• CRM software.
• MS Teams and other online meeting platforms.

ROLES AND RESPONSIBILITIES:

Generation of new business from identification of leads and business opportunities (within your region) to close within the established target customer parameters and following the company sales strategy for regions and services, using consultative selling. Tasks to include:

• Identification and qualification of leads within target customer profile
• Conduct research on leads and customers to gain insights and business intelligence
• Mapping out accounts to ensure we build a relationship with all relevant contacts
• Conduct discovery meetings
• Identification/Generation of business opportunities with the qualified leads
• Periodic contact with customers won to retain them and grow the account
• Preparation and presentation of proposals and quotes
• Report to Sales Management any quotes considered particularly important due to the type of project, customer, or the amount (> 10,000€)
• Follow up of proposals and quotes
• After a period of time, at the BDMs discretion, the quotes will be prepared by the assigned PM. But for large and/or complex projects: responsible for the communication with the customer to understand requests, establish scope, qualify the opportunity, and obtain the necessary information for the preparation of proposals/ quotes
• Point of contact between the customer and other departments of CPSL, together with PM
• Promote good internal communication with Production and other internal departments to provide strong team representation and meet client expectation
• In the event of customer complaints, main point of contact with the client. Delivery of conclusions to the client which will have been prepared by Production/DTE/Quality
• Collaboration with the Marketing department for content revision/input. Customisation of marketing content for specific clients as required.
• Provide support on admin tasks such as following up POs and helping the Admin department with follow up payments in exceptional cases.
• Recording of sales activities and customer information in the CRM.
• Update customer details in the proprietary ERP.
• Compliance with sales objectives and KPIs
• Preparation of reports for Sales Management
• Attendance to department meetings
• Hold meetings with the BDM when acquiring any of their accounts
• Participate in all relevant training provided by the company to be up to date with your role

DATA PROTECTION AND INFORMATION SECURITY

• Understand, know and comply with the standards of information security established and legal requirements and, in any case, act according to the instructions received.
• Comply with the applicable procedures and internal guidelines.
• Provide suggestions and participate in the continuous improvement of the activities developed.

WHAT DO WE OFFER?

It’s a fantastic opportunity to hone your skills in the translation and localization industry, working in an international environment in a company that’s been in the business for 60 years.

• Very good work-life balance.
• A flexible work schedule.
• Hybrid work.

What are you waiting for? Come and join our amazing family!