GALA Business Barometers

Benchmarking for the Language Services Industry

Business Barometer Reports

GALA Business Barometers are in-depth reports based on industry surveys we conduct. Each report takes a deep dive into topics that are relevant for decision-makers in the language services industry.

GALA Business Barometer: People Operations 2024

GALA Business Barometer: AI & Automation 2024

GALA Business Barometer: Business Performance 2023

How do the GALA Business Barometers work?

This program operates on a simple principle: to understand what’s really going on, ask the people that you are serving. To do this, GALA staff draft survey questions and receive feedback from volunteers, committees, SIGs and the Board of Directors. GALA Barometer Surveys remain open until we receive enough responses to produce GALA Barometer reports.

What type of GALA Business Barometers are there?

Three areas that have piqued the interest of members and industry stakeholders are business performance, technology, and people operations.

Business Performance: financials, translation rates, vendor relationships
Technology: tech stack, automation, efficiencies, ROI, compliance
People Operations: jobs, talent, compensation, DEI

Who responds to the surveys?

Survey-takers are employees at LSC and client -side organizations in the localization industry. Company name is reported to staff for accuracy and to validate GALA member status, but we never share personal information. We encourage responses by providing free access to the reports to those who opt in to share their email address.

Who should read the reports?

Barometer reports are made for decision makers who want deeper insights to truly understand what's going on in the industry. Our aim is to ask questions that executives want answers to, and that staff members will find useful when formulating their goals. Read the reports if you want to make a difference at your organization.

Why the GALA Business Barometers?

What makes GALA’s reports stand out are transparency and affordability. Companies need insights on a budget, so we are doing our part to fill that need. Barometers also allow people to benchmark their organizations in various ways, such as size and revenue.